Giftme eGift Cards Terms of Service

These terms explain how you earn, use, and manage Cashback Points on Giftme. Please review carefully.

• Definitions:
  • Cashback Points – Promotional rewards earned through qualifying activities.
  • Rewards Balance – Non-expiring credit applied toward purchases at participating merchants after redeeming Cashback Points.
• Earning Cashback:
  • Earn points from activities like purchases, referrals, birthdays, and promotions shown in the app.
  • Each activity has unique rules (e.g., rate, limits, timing) displayed in the app or campaign page.
  • Only eligible transactions/activities earn points. Eligibility is decided by Giftme or the merchant.
  • 1 Cashback Point = JMD $1.00 when redeemed.
  • Points are issued at the discretion of Giftme or the merchant.
  • Giftme may modify, pause, or end any earning activity at any time.
• Merchant Criteria:

  Each participating merchant sets its own cashback terms, which may include:

  • Cashback rate (e.g., 5% or $100)
  • Minimum spend
  • Maximum cashback per transaction or period
  • Frequency limits (e.g., once per day/week)
  • Usage restrictions (e.g., in‑store only)
  • Validity period

  Merchant terms may change without notice. Changes apply only to new transactions and do not affect points already earned.

• Redemption:
  • Redeem points once you meet the threshold shown in the app.
  • Redemption permanently converts points to your Rewards Balance (cannot be undone).
  • Rewards Balance is used as a credit at checkout with any participating merchant.
  • Points and Rewards Balance have no cash value and cannot be exchanged for cash.
• Expiration:
  • Cashback Points expire annually on the anniversary of your Giftme account creation date (e.g., account created June 6, 2023 → points expire June 6, 2024).
  • Your expiration date is shown in your account.
  • Expired points are removed automatically and cannot be restored.
  • Rewards Balance from redeemed points does not expire unless otherwise stated.
• Merchant Suspension or Removal:
  • If a merchant suspends or ends its cashback program, it will no longer appear in the cashback list.
  • Cashback Points you already earned from that merchant remain valid until they expire or are redeemed.
• Fraud, Abuse & Account Integrity:
  • We may cancel points or suspend accounts for fraud, abuse, or violations of these terms.
  • Examples include using multiple accounts to bypass limits, providing false or misleading information, or returns or chargebacks on qualifying purchases .
  • You can contact support to dispute any such action.
• Non-Transferability:
  • Cashback Points and Rewards Balance are personal to you. They are not property, and may not be sold, assigned, pledged, or transferred to another person or account.
• Disclaimer & Limitation of Liability:
  • We do not guarantee the availability, accuracy, or continued participation of any merchant or offer. To the fullest extent permitted by law, we are not liable for any losses or missed earnings resulting from changes, suspensions, merchant withdrawal, technical issues, or errors.
• Changes to Terms:
  • We may update these Cashback Terms from time to time. The updated version will be linked in the app and posted on our website and will apply from the stated effective date.

The Giftme Pocket is a reloadable gift card within the Giftme app, designed for use exclusively in the Giftme ecosystem. This convenient feature allows users to store funds securely and use them for various transactions within the app. Please note that the Giftme Pocket is not transferable and is intended for use only within the Giftme platform and partner merchants.

1. Reload Methods: Add funds to your Giftme Pocket through the Giftme Smart Card.
2. Non-Refundability: All reload methods are non-refundable, except as required by law.
3. Forfeiture of Funds: Funds in accounts that are inactive for 5 years will be forfeited. We will attempt to notify you before forfeiture, but it's your responsibility to keep the account active.
4. Spending Limit: The monthly spending limit for the Giftme Pocket is $250,000 JMD.
5. Account Security: You are responsible for maintaining the security of your Giftme account. Report any unauthorized access or fraudulent activity immediately.
6. Liability: Giftme is not liable for any loss or damage resulting from the use of the Giftme Pocket. We are not responsible for any unauthorized transactions or fraudulent activity on your account.
7. Termination of Service:
   • Giftme reserves the right to terminate your use of the Giftme Pocket for reasons including, but not limited to, breach of these terms, illegal or fraudulent activity, or actions that are in violation of financial regulations.
   • In the event of termination due to illegal or fraudulent activity, we will cooperate with law enforcement as required by law, in accordance with the requirements for compliance with financial regulations.
   • We will provide notice of termination where feasible. In cases where immediate termination is necessary to protect the security and integrity of the service, notice may be provided as soon as practically possible.
   • Upon termination, you must cease all use of the Giftme Pocket and any outstanding funds may be subject to forfeiture or returned as per applicable laws and regulations.
8. Acceptance of Terms: By using the Giftme Pocket, you agree to these terms.